Identify
Callspring ingests your roster nightly and surfaces every patient with an open HEDIS gap — sorted by measure, window, and revenue at stake.
Callspring closes the care gaps your portal can't reach. One click activates a voice call to the patient — scheduling, answering, and escalating. Your panel stays on plan. Your quality measures move.
We built Callspring for the care coordinator with a list longer than their day. The list of patients overdue for screening, follow-up, or postpartum care doesn't shrink because someone built another patient portal. It shrinks when someone makes the call.
From identifying opportunities to running outreach, Callspring manages the process while your team stays on plan.
Callspring ingests your roster nightly and surfaces every patient with an open HEDIS gap — sorted by measure, window, and revenue at stake.
One click triggers a call from Callspring. Your coordinator chooses one patient or a cohort. Everything else runs in the background.
A calm, clinician-approved voice agent schedules the visit, answers questions, leaves voicemail with SMS, or escalates to a human on your team.
Callspring confirms the appointment, sends prep, and writes the outcome back to your panel. Every call recorded, every gap auditable.
No multi-quarter integration. No new login your staff will forget by Tuesday. Callspring plugs into your existing roster and workflow.
We ingest your patient roster via CSV, SFTP, or FHIR. Measure windows and risk tiers configured in a session with your QI lead.
We run dry-mode calls against test patients with your team listening. Voice prompts and escalation rules are refined to match your tone.
First live activations begin with your highest-priority measure. Weekly review of outcomes, transcripts, and lift against baseline.
Everything you need to know about working with us. Still have questions? Book a free call and we'll walk you through it.
Tell us a little about your organization. We'll get back within two business days to schedule a 30-minute walkthrough.